CQC · 30 Jul 2026 · 1 min read

CQC publishes good practice case studies from GP services

CQC's new Learning from practice series starts with GP examples, including tackling digital exclusion and improving asthma review attendance.

01 / What's changed

CQC launched a Learning from practice series on 30 July 2026. The first case studies come from GP services, drawn from inspections and from visits by its chief inspector for primary care.
Topics include cancer screening awareness with a local community, multilingual support to improve attendance at childhood asthma reviews, and working with a patient group to reach people left behind by digital-first services.
More case studies from other sectors are planned.

GP practices and PCNs in England looking for examples of what CQC regards as good practice.

Read the GP case studies and pick one or two that match a gap in your own services.
Share the digital exclusion example with your patient participation group if online access is a local concern.
Note any approaches you already use that are similar, and keep evidence of their impact for your next assessment.
Sign up to CQC provider bulletins to hear when new case studies are added.