Searching across a PCN: sort the governance before the report
EMIS Web and SystmOne both support reporting across practices. Agree who can see what before anyone builds a network-wide search.
Tips
Practical tips
Short, evergreen how-tos for EMIS, SystmOne, recalls, coding and practice admin.
Data breaches: what to report, and when, within 72 hours
Reportable personal data breaches must reach the ICO within 72 hours of you becoming aware. Every breach needs recording, reported or not.
Subject access requests: how the one-month clock works
Patients can ask for their records verbally or in writing. Here is when the one-month response clock starts, pauses and can be extended.
Online record access: check each new entry before patients see it
Practices in England must give patients online access to new record entries. Staff need to know when and how to hide an entry.
SystmOne: build a weekly safety net for unsent referrals
One practice used SystmOne reporting and Batch Reporting to catch referral letters that were written but never coded as sent.
DSPT for PCNs: who submits, the network or the lead practice
A PCN only completes its own Data Security and Protection Toolkit if it is a separate organisation. Otherwise its processing goes in a practice's return.